I try and be positive where I can and usually am the first to praise moves in the right direction but equally I think it's important that we are vocal about what needs fixing as that seems the only way to get stuff actually fixed, squeaky wheel and all that... really it's frontier that have created that dynamic and i'd rather just visit the issue tracker once fill out my report and then hear down the line that it's been acted on.. But that currently isn't working. We've all had countless issues expire on us so nowadays you have to corrall 10 other cmdrs, create a stink, talk it up and be in the right place at the right time.. It sucks, ain't nobody got time for that. Which is why most people give up even reporting or come to the conclusion that doing so is useless. I hope the process changes!!